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Friday, 20 September 2013

What Would You Do?

End of last month went to a furniture shop to get some book shelves for the library. This was the display unit.As can be seen, all are grey in color.



 When the three shelves came, only one was fully grey. The other two, only one side was grey

 Not even properly "glued" 

 There were scratches on my wardrobe too

Rough handling by the lorry driver.

Papa lodged a complaint and the replaced the defective wardrobe and the shelves. Second time, still the same.

The salesman apologised and said the second batch of the bookshelves are all "glue" one side only.

Adoi.....why bikin tak serupa rupa one....In the end, we rejected the shelves and asked for refund. Luckily the refund was not slow.

No more buying from this shop.......

56 comments:

  1. Lucky that they are willing to give a refund and gave the refund quickly.

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  2. These days such defects in things we buy seem very common. Don't give up and make your move until they replace you with what you are satisfied with.

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  3. Yes, I would do as you did.

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  4. I think you made a very good decision, they sold cheaply made things!!!

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  5. that's some bad quality shelves... we got one from Giant for 99 bucks... not bad la the material and fixing it ourselves wasn't that hard :)

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    Replies
    1. Have one of those too but tak tahan. After some time it bend

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  6. No quality control these days. Must check carefully upon delivery...

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  7. So frustrating la like this.
    Go buy furniture at Ikea. hihihi

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    Replies
    1. Ikea mahal oh..hv to wait for the offer

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  8. Aiyo!

    I would raise hell also for such shoddy work. :(

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  9. I would have asked for a refund too!

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  10. Thank goodness they refunded your money.. some might ask you to choose some other furniture to replace..

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  11. Oh dear, really poor workmanship! Luckily they refunded your money!!

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  12. I feel your pain. BTDT! (Been there done that!)

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  13. My husband would surely yell at the salesperson..

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    Replies
    1. No point yelling coz he said factory mali like that

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  14. aiyoh, so lousy finishing and also careless handling of the delivery.. somemore the actual delivered units are so different from the display set!! must complain kaw kaw dei..

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  15. first time still can give a chance for them to replace lah, but second time also like that then really no hope already.. better ask for a refund and go elsewhere lah.. errr, which shop?? :p

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  16. Waaaah!!! I read this post and my blood pressure went up again for nothing!! You reminded me of all my stress with 2 furniture shops! They are assholes!!!

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  17. I bought a huge wardrobe from CavenXXX and they gave me some doors which could not close. I sent them back and replaced.

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  18. Later I bought a new single bed that comes with the coconut husk mattresses with pull out bed and bullied them into giving me FREE 6 quality pillows! In the end they delivered and assembled the bed. A week later I only realised that I kena conned by them!!! The pull out bed below could not be raised up! CB!

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  19. The shelves in the first pic looks like light brown to me, not grey. Maybe something wrong with my eyes? Anyway, I won't accept the different coloured shelves also...plus workmanship is so teruk. Luckily u got back the refund. For good bookshelves, you can try looking at Red Apple. A bit pricey but they are very sturdy and good. Won't "bend" due to weight of the books.

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  20. Aiyoyo, supposed to be new and nice how come like that one!! Can understand your frustration... But what to do?

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  21. The glue part if its only that small portion can kow thim by adding glue but the scratched part beyond repair. The transporter is not a responsible person in handling the goods. Thought they should have some thick brown paper sort of a protection. Lucky you got your refund.

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  22. Luckily they refunded you and didn't force you to choose other furniture. Really bad finishing and rough handling by the transporters. BTW, which shop you bought frm..mind to share?

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    Replies
    1. That at least they are good la. Willing to refund

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  23. Oh dear! Thank Goodness you've got your refund.

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  24. For sure I will return and ask for another replace. But if again like your case, I will ask for refund. Thank goodness they willing to refund.

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  25. Yea, ask for refund since it doesn't meet with your expectations, i'm sure you have the absolute right to do that

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    Replies
    1. Lucky this one willing to refund. Some will ask choose other things

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  26. You did exactly what I would have done.... after the second time I would want my money back too.

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  27. i think u should tell us which furniture shop to let us avoid it :P

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    Replies
    1. You unlikely go there buy furniture what lol

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